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Procurement Onboarding
To streamline vendor onboarding and reduce compliance risks, I designed a model-driven Power App integrated with Dataverse for centralized data management. The solution automated multi-level approvals using Power Automate and leveraged SharePoint for secure document storage.
Role-based access control was enforced through Azure AD, and Power BI dashboards provided real-time compliance insights. This approach reduced onboarding time by 60% and ensured audit readiness across procurement processes.
Power Apps Solutions Delivered
Real-world business processes transformed
Help Desk Ticketing with SLA Tracking
I developed a Canvas Power App to digitize IT support ticketing, replacing email-based workflows with a structured system. The app connected to Dataverse for ticket and queue management, while Power Automate handled SLA timers, escalations, and dynamic ticket assignment. Microsoft Teams integration enabled real-time agent notifications, and Power BI dashboards delivered SLA compliance analytics. This solution improved SLA adherence from 70% to 95% and cut resolution times by 40%.
Expense Reimbursement Automation
To eliminate manual expense processing, I built a mobile-friendly Canvas App that allowed employees to capture receipts and submit claims on the go. AI Builder was used for OCR-based receipt data extraction, and Power Automate managed tiered approvals and policy checks. The system integrated with ERP for direct posting and provided spend analytics through Power BI. This automation reduced reimbursement cycles from 10 days to 3 and eliminated data entry errors.
Event Registration & Check-in
I created a Power Apps solution for event registration and on-site check-in, featuring QR code generation and scanning for fast attendee processing. Power Automate handled confirmation emails, reminders, and real-time updates, while Dataverse stored attendee and session data. Power BI dashboards tracked live capacity and no-show rates, improving operational visibility. This solution reduced check-in time by 80% and enhanced attendee experience significantly.
Medication Report Automation from EMR
To accelerate clinical reporting and ensure compliance, I developed a model-driven Power App integrated with EMR systems via HL7/FHIR APIs. AI Builder and Azure Form Recognizer automated document classification and data extraction, feeding structured data into Dataverse for review and audit. Power BI dashboards provided medication safety insights, while HIPAA-compliant security controls were enforced through Azure AD and DLP policies. This solution reduced report processing time by 70% and improved data accuracy by 95%.
Results & Business Impact
- Reduced onboarding time by 60%
- Improved SLA adherence from 70% to 95%
- Reduced expense processing cycles from 10 days to 3
- Improved compliance, audit readiness, and reporting accuracy
- Enabled secure, mobile-ready applications across the organization
Conclusion
These Power Apps implementations enabled organizations to replace manual, error-prone processes with secure, scalable, and intelligent low-code solutions. The result was faster operations, improved visibility, and long-term digital transformation using the Microsoft Power Platform.